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JaneD
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Thanks for getting back to us, Zeugin.

 

Let's try some additional steps by printing a sample document online. This is to isolate the connectivity issue of the wireless printer and QuickBooks Self-Employed (QBSE).

 

If you're able to print the sample document, it could be that the QBSE website is being blocked. In this case, I suggest turning off the pop-up blocker.

 

Here's how:

  1. On your tablet, open the browser.
  2. To the right corner of the address bar, tap More and choose Settings.
  3. Tap Site Settings and select Pop-ups and redirects.
  4. Turn Pop-ups and redirects off.

If the problem persists, you'll need to uninstall and reinstall the app printer to re-establish or refresh the connection between the device and HP wireless printer. 

 

I'm linking an article for future reference: How to Print From Your Mobile Device.

 

Please let me know how it goes by leaving a comment below. I'll be here to keep helping. Have a good one.

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