Thanks for joining the conversation and providing the result of the steps you took, @skeeter57.
Make sure to log in as the administrator on the computer to perform the configuration. Enter your Windows username and password to get past the error prompt and proceed to change the settings.
I also recommend reaching out to your IT personnel for help in configuring it to Windows 10, or you can give our Customer Care Team a call for assistance. They can perform a screen-sharing session in a secure environment and look for the root cause to apply a permanent fix for this issue.
Here’s how to get in touch with support:
- Press F1 or go to the Help menu and select QuickBooks Desktop Help.
- Type in your concern on the Search box and hit Enter.
- Click the Contact us link at the bottom.
- Tell us more about your question on the box provided.
- Hit Start a Message.
Please let me know how this goes and if you ever need anything else. I’m here to keep helping. Wishing you the best!
