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Replying to:
Catherine_B
QuickBooks Team

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Hi there, skeeter57.

 

My colleague, @JamesDuanT, reiterated one of the workaround given by other Community participants. He mentioned that you'll just have to make sure the Configure for field is Windows 10. Here are the screenshots that he also gave.  

 

 

 

 

If you still can't see the screenshot, I suggest logging in to your Community account through a private browser. You can also use other browsers like Google Chrome, Internet Explorer, or Mozilla Firefox, to read through the thread. 

 

Keep me posted on how this worked on your end. Thanks in advance. 

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