Hi there, @MBR1959. I completely understand how hard it must be when you encounter errors that prevent you from completing tasks. I want to express my sincere appreciation for your efforts in trying to switch browsers to resolve the error message. Let me take a moment to provide you with some valuable information about QuickBooks Desktop South Africa.
While it is true that the error message you're getting is caused by an unsupported browser, I'd like to inform you that the option to export data from QuickBooks Desktop to QuickBooks Online is no longer available. It is important to note that QuickBooks Desktop is no longer being offered in South Africa. This is the underlying reason why you are still unable to export your QuickBooks Desktop file to QuickBooks Online, despite your attempts to switch browsers. I understand that this may be disappointing news, but I wanted to make sure you have a clear understanding of the situation.
As mentioned by my colleague above, you can use a third-party application that can move your data which is the MMC Convert. On the other hand, you can consider another option which is to re-enter the transactions and lists manually in QuickBooks Online:
Additionally, I've included these helpful resources that'll help you get started with QuickBooks Online, get to know your dashboard, set up your company, and other necessary things to do after signing up:
Please know that you're not alone in this and I'm all ears ready to back you up in case you need further assistance migrating your QuickBooks Desktop data to QuickBooks Online. Just leave a comment below and I'll get back to you. Keep safe.
