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NEW Connect to DBS IDEAL direct bank feeds Click here

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Adrian_A
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Hi Shaun,,

 

I'm here to share steps on how to contact our Phone Support team.

 

You can reach out our tema through the ? Help icon. Let me guide you with these steps:

 

  1. Click the ? Help icon.
  2. You may enter Unable to connect Nedbank as your keywords under Assistant.
  3. Select Not really.
  4. Click Contact Support Team.

 

In the meantime, you can upload the transactions manually.

 

Afterward, you're good to categorise them to their correct accounts. I've added this reference as your guide: Categorise transactions.

 

That should do it. Let me know if you have concerns with categorising items. I'm here to guide you.