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kelly31
Level 2

Will the Nedbank connection issue every be fixed?

Nedbank has been unable to connect for several weeks now. I have contacted QBO endlessly and have been given a couple of reference numbers as well as an "investigation" number (69542). None of which are particularly helpful as the issue is still not fixed. Initially I received the error 155. I disconnected my accounts and tried to reconnect. That did not work and the notice I saw was "try again later". Now I am getting a message which reads "Nedbank Personal and Business Banking blocks QuickBooks Online from connecting with them......Let them know you'd like to be able to connect....." Does this mean that QBO has given up trying to sort out the issue and that Nedbank will NEVER be able to connect to QBO? The CSV import function never seems to work and it takes way too long to format endless CSV files. I am now resorting to entering all the transactions manually. This isn't acceptable. Can ANYONE shed some light on this? Do I have to move to another accounting package? Thanks