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Hi there, @IanBayne. Allow me to share some ways to move your data from QuickBooks Desktop to QuickBooks Online.
To clarify, did you use the conversion guide for South Africa? Yes, you can utilize the QuickBooks Desktop file restoration tool to upgrade your file. Then, you can then move your data to QuickBooks Online.
Here's how:
As another option, you'll want to use a third-party app to import your data. There are several Intuit-approved apps that will convert your data. To find a list of available Apps, more, visit the Intuit App Center.
You can also import your data using Excel CSV spreadsheets. This allows you to bulk import your Chart of Accounts, customers, suppliers, products and services, invoices and bills into QuickBooks.
If you have additional questions about managing your data in QuickBooks, don't hesitate to comment below. I'll be happy to help you again. Keep safe.