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DeepSouthT
Level 1

QuickBooks Online not syncing since 8 April 2021

Hi 

 

We're experiencing an issue with QuickBooks Online not syncing with Nedbank. 

We have done the following in an attempt to resolve: 

 

  1. Waiting a few hours as per the error message's prompt 
  2. Removed the bank account and set up with the link to the bank - receive an error that Nedbank isn't available
  3. Cleared the cache, no difference 
  4. Tried using a different browser, no difference 
  5. We've repeated the above process daily since the 8th with no difference. 
  6. 1.png