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NEW Connect to DBS IDEAL direct bank feeds Click here

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Replying to:
AlexV
QuickBooks Team

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Good day, johan6.

 

I'm joining this thread and share some details about these banking errors.

 

As mentioned, error 102 has something to do with the bank's end. Any bank system issue will result in connection errors. Please check with your bank to verify.

 

For error 101, there are things we need to check. Aside from making sure you're able to login to your bank's website, check if your account is active. In addition, this error is also because of some verification that you need to confirm with the bank.

 

Error 103 means that the user ID or password entered is incorrect for the bank account. Check this link on how to fix it: Error 103.

 

In addition, it'd be best to reach out to our Support Team. They'll be able to conduct further investigation to know exactly what's causing these errors.

  1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
  2. When asked by the bot, enter "Nedbank".
  3. Select I still need a human, then proceed with Contact us or Get help from a human.
  4. Choose Start a chat.

 

I've added this link you can check: What to do if you get a bank error or can't download transactions in QuickBooks Online. This will show you the steps to fix different banking errors.

 

You can reply to this thread again if you have additional questions. The Community is always here to help.