cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here

Reply to message

View discussion in a popup

Replying to:
JessT
Moderator

Reply to message

Hi peninsulapallets,

 

There could be a server issue or maintenance on your bank when we tried fetching for updates. That's why you didn't get new transactions. There's a way to fix this. You can click the Update button to refresh your connection.

 

Check out more troubleshooting steps in this article: What to do if you get a bank error or can't download transactions in QuickBooks Online?

 

Feel free to share an update after doing the steps.