SOOoooooooo angry! QB customer support people! STOP Asking us to manually update transactions via CSV. Get your team of engineers to UPDATE your system for the NEW Nedbank sign up method!!!! Xero has already done this ages ago. So many posts about this. Nedbank is a MAJOR 4 bank in south africa. YOu clearly do NOT care about the thousands of businesses that use Nedbank and Quickbooks online. Stop replying your standard responses which DO NOT HELP. We are not able to update 10 x companies manually each day. We bought your product so it would link to the bank AUTOMATICALLY! FIX IT NOW!!!! Prioritise it. Escalate it. It's been over 10 days now of shocking responses and shocking service and we are about to go to XERO! Because they actually care about customers and already fixed the issue. You haven't even acknowledged the issue or shown you understand OR said the engineers are working on it and given us a timeframe, Imagine if we treated our customers this way? We wouldn't have a business!!