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Hello there, Olive1.
If you haven't tried following the recommendation shared by my colleagues above, reach out to Nedbank to see if there's any issue currently happening. Also, it would be best to manually update your bank connection by going to the Banking or Transactions menu. Then, select Update.
In the meantime, you can also manually upload the bank transactions using the CSV file to bring the transactions in QuickBooks. First, download transactions from your bank by logging in to your bank's website. Then, follow the given instructions on how to download transactions and save the file on your desktop or anywhere you can easily find it. Once done, upload them to your book by following these steps:
You can use these articles as additional reference in fixing bank upload errors, categorizing transactions after imported them, and the reconciliation workflow in QBO:
You're always welcome to post your concerns in the Community. Please let me know if you need anything else. Take care and stay safe.