cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here

Reply to message

View discussion in a popup

Replying to:
SarahannC
Moderator

Reply to message

Hello there, Olive1.

 

If you haven't tried following the recommendation shared by my colleagues above, reach out to Nedbank to see if there's any issue currently happening. Also, it would be best to manually update your bank connection by going to the Banking or Transactions menu. Then, select Update.

 

In the meantime, you can also manually upload the bank transactions using the CSV file to bring the transactions in QuickBooks. First, download transactions from your bank by logging in to your bank's website. Then, follow the given instructions on how to download transactions and save the file on your desktop or anywhere you can easily find it. Once done, upload them to your book by following these steps:

 

  1. Sign to your QBO account and select Transactions on the left panel.
  2. Click Link account drop-down arrow.
  3. Select Upload from file. Then, click the file you've saved on your computer.

 

You can use these articles as additional reference in fixing bank upload errors, categorizing transactions after imported them, and the reconciliation workflow in QBO:

 

 

You're always welcome to post your concerns in the Community. Please let me know if you need anything else. Take care and stay safe.