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renhermite-gmail
Level 2
‎June 21, 2022 04:17 AM

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@JonpriL thanks for the prompt reply.

 

The error message is: // Something isn't working.  Sorry, we can't update your account. Please wait a few hours and try updating again (101). We reported this and will notify you when it's fixed // 

 

This is weird because I'm pretty sure I didn't change my HSBC password. But while I'm trying to reconnect my bank account from scratch, I found something different. QBO asked me to provide the "memorable answer" associated with my bank account, but as far as I know, memorable answers are no longer in use at HSBC. Maybe that's what is causing the problem?

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