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Replying to:
Michelle_b
QuickBooks Team
QuickBooks Team
‎February 21, 2020 12:49 AM

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Thanks for coming back here in the Community, @SeanVinnySmalls.

 

To get the updated statement to our Product Development Team, I suggest contacting our support. They have the tools to provide the latest updates and help you check the root cause of the issue. They are available Monday to Friday from 8: 00 AM to 5 PM (GMT +8). 

 

Here's how to contact: 

  1. Go to Help on the upper right. 
  2. Enter your concern on the description field. 
  3. Click on Contact Us.

Please visit this article: Match and categorise bank transactions in QBO. This link guides you on how to add, match, and split transactions. Also, you'll learn more about what to do if the bank transactions won't download.

 

You can always drop by if you got more concerns. I'll be here for you, SeanVinnySmalls. 

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