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katherinejoyceO
QuickBooks Team

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Thanks for coming back, @123146175004559. As per checking our records today, this is still an open investigation. 

 

We have already asked our engineers to look into this and we appreciate your patience while we continue with our investigation. 

 

Though, we're unable to provide the turnaround time as to when this will be resolved. Thus, we suggest you contact our Customer Care team. This way, you'll be notified directly through email communications. 

 

Feel free to post again if you have additional concerns. We're always here to lend a hand.