Hello, @hr32.

You can deposit the payment in QuickBooks without entering the customer's name. Let me guide you on how to do it.

1. Go to the New (+) icon.
2. Choose Bank Deposit.
3. Select the account where the actual payment was posted.
4. Enter the payment details.
   • Make sure not to enter the customer's name in the Received From column.
5. Click the Save and Close button.

You can read through this article for additional information: Record and make Bank Deposits in QuickBooks Online.

Swing by here if you have other questions about tracking your customer payments in QuickBooks. I'm always here to help.