We don't want you to have this experience, Ray. Let me share more information about the CSV template.

I recognize the urgency of importing your bank transactions to QuickBooks Online (QBO), Ray. I'm here to share details about the CSV template.

QBO allows a 3-column table with columns for Date, Description, and Amount, and a 4-column table with columns for Date, Description, Credit, and Debit to choose. To import them, follow these steps:

1. Go to Transactions, then Bank Transactions. 
2. Click the Link account dropdown, and select Upload from a file. 
3. Click Drag and drop or select files, then select Continue.
4. Choose the bank on the QuickBooks Account dropdown, and click Continue. 
5. Follow the on-screen instructions, and then click Continue, and select Yes. 
6. Hit Done.

For an update on your cases, I recommend contacting our support team, as they can check your account on a safe server. Visit this article for more information about the CVS file template: Format CSV files in Excel to get bank transactions into QuickBooks.

Moreover, let me share these articles that can help you after you successfully import your bank transactions:

• Categorize online bank transactions in QuickBooks Online
• Set up bank rules to categorize online banking transactions in QuickBooks Online
• Reconcile transactions that are older than your opening balance in QuickBooks Online
• Fix bank upload errors in QuickBooks Online.

I'll be here if you still have questions about your bank transactions. We'll be here to assist you 24/7. Have a great day, and take care always.