cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here

Reply to message

View discussion in a popup

Replying to:
MaryLurleenM
Moderator

Reply to message

Hello there, ClareH,

 

Thank you for the details you provided. This certainly helped me to assist your situation.

 

Based on the details, it seem that we'll need to unlodge BAS to correct this data. To do that, you'll want to contact our QuickBooks support. They have the tools to help you do this.

 

Here's how:

  1. Click the Help icon.
  2. Click Contact us.
  3. Enter unlodge BAS, then click Let's talk.
  4. Select from Start messaging or Get a callback.

Please note that due to COVID-19, our support hours has changed, Furthermore, there is limited staff. Check it here: https://quickbooks.intuit.com/learn-support/en-us/open-programs/contact-support/01/433872#M8555.

 

Stay in touch with me if you have other concerns.