Hi cbull,

If the client is yet to mark their BAS as lodged, they can run the GST Details Report to see a transactional break-down of the figures that are causing the adjustment, and delete or reverse the transactions with the information from that report.

However if the BAS has already been marked as lodged:

• If you're the accountant or bookkeeper linked to the client file and using QuickBooks Online Accountant, you can enter the client file and unlodge the BAS for them.
• If you are not connected to your client's QuickBooks file, your client will have to contact our Customer Success team to get the BAS unlodged.

Bonny