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JessT
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Thank you for updating me, lerga.

 

We'll check out what happened, but this time, we'll need the help of our Support team. They can access your account to see what happened. 

 

You can contact them using these steps:

  1. Click on Help, and choose Contact us.
  2. In the description box, paste the error message.
  3. Click Let's talk.
  4. Choose from Chat or Get a callback.

If you have questions aside from lodging BAS, feel free to let me know.

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