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AdonL
QuickBooks Team

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Thank you for bringing this to our attention, @randeep-dhillon. We appreciate the opportunity to assist you regarding the GST full amount display in QuickBooks.

 

Invoices and Bills are fundamentally different transactions in QuickBooks Online (QBO). This distinction affects how tax rates appear on each form:

 

In some cases, specific GST rates will apply to invoices but not to bills, reflecting the different tax requirements for sales and purchases. It could be why the invoice shows two GST components, but when entering a bill in QuickBooks, only the GST for other charges appeared.

 

What's more, an inactive GST rate won't appear on your sales forms. I strongly suggest checking your tax settings to ensure all necessary GST rates are active.

 

Here's how:

 

  1. Log in to your QBO account and go to GST.
  2. Click the Settings dropdown arrow.
  3. Tap the Edit rates option.
  4. Ensure the applicable GST rate is on.

 

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For a comprehensive understanding of GST in QuickBooks, we recommend exploring our GST Central resource.

 

I hope this information proves helpful in addressing your GST display concerns, @randeep-dhillon. If you have any questions or need further clarification, please don't hesitate to leave a comment below. Our team is committed to ensuring your QuickBooks account accurately reflects all your business transactions, including the correct application of GST components.