The error message occurs when you assign a GST code to accounts linked to tax-related functionalities, Patrick.
To handle the refund from the ATO, adjustments need to follow specific processes within the system’s tax module. Since journal entries and transfers didn’t work, we strongly recommend consulting with your accountant or tax professional. If you're not affiliated with one, you can Find a ProAdvisor through our website. They will be best equipped to review your BAS lodgment and refund details and ensure the transaction is handled correctly.
You can also browse these articles that might help you about recording GST payment:
If you have any further questions, don’t hesitate to reach out by leaving a reply below. The Community team will be glad to help.
