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We can view the tax rates by using the Edit rates button in the GST section and include the inactive rates to check if there's an existing tax rate name you wish to set up, Artem. Let me outline the steps so you can view your tax rates.
Here's how:
If you can't see the same tax name, we can clear the cache to see if the issue is browser-related. Cache clearing can help restore the program to its default settings. Web browsers store cache to speed up loading data and images you frequently access. However, over time, this cache can become outdated and corrupt, leading to issues like this.
Additionally, you can use other supported web browsers to access QBO. Please refer to this article for more information: QuickBooks Online supported browsers.
Moreover, you can utilize this helpful resource to check how much GST you owe in QuickBooks Online: GST Liability Report.
Do you need more help setting up your GST, Artem? If so, feel free to reply below with your questions. We'll get back to you as soon as possible. Have a great day!