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IntuitSheila
Level 8

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Hi SarhG7,

 

Let's double check your finalisation event submission in your QuickBooks Online Payroll account to verify the status. Here's how:

 

  1. Click on the Payroll tab and choose Reports,
  2. Click on Single Touch Payroll.
  3. Select the Financial year and Pay schedule.
  4. Locate from the list the Finalisation event and verify the status. Finalisation event should Successful status.

If it is showing Successful. Let's send notifications using the steps below.

 

  1. From the Single Touch Payroll page.
  2. Click on the Finalisation Event ID that was lodge to ATO.
  3. Click on Actions and click on Send notification option. 

For reference check this link to learn more about: Create and lodge finalisation event.

 

Drop by again in the Community if you have other questions about your Single Touch Payroll. I'll be around to help.