Greetings, @griesmier.

There’s a great possibility that you’ve choose South Africa as the country or region of your QuickBooks Online (QBO) account. Thus, you’re unable to add an accountant to Botswana.

To get around this, you’ll want to cancel your account and resubscribe again. Ensure to select Botswana as your country when signing up for your new QBO account. Let me guide you how to cancel your account.

1. Go to the Gear icon and select Company Settings.
2. Select the Billing and subscription tab.
3. In the QuickBooks section, select Cancel subscription or Cancel online.
4. Select Continue to cancel, then select Continue to cancel again (if applicable).
5. Follow the next steps and select Submit and cancel subscription.
6. Click Got it.

You can also refer to this article for more details: Cancel your QuickBooks Online subscription.

Once, you’ve subscribed to your new QBO account, you can utilize this article for the detailed steps on how to add your accountant in QBO: Add an accountant to review your accounting in QuickBooks Online.

You’re always welcome to post on the Community page whenever you have other concerns with your QBO account. I’m just a post away from you.