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JessT
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Thanks for coming back and for the screenshot, shellyheaven.

 

I'll share the way to add your accountant as a user in your QBO company.

 

The My Accountant option is only available in QBO for regions that have QuickBooks Online Accountant. In your case, you can add your accountant as a Company Admin user to give them access to your books. Then, when you add them, please put a checkmark in the This user is my accountant checkbox, so they won't be counted towards your user's lists.

 

add a new user.PNG

 

By the way, your accountant might be interested in reconciling an account. You can share this article with them: Reconcile an account in QuickBooks Online.

 

If you have other questions about adding a user, please don't hesitate to reply below.