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SarahannC
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Hello, Satinderijt Singh Thind. Appreciate you for bringing your concern here.

 

I got the point you're making, and I'd like to make sure you'll get the proper assistance with this matter. 

 

This case needs to be checked in a secure environment. Our specialist will validate the QuickBooks plan with a discount you've purchased. With that, they are the ones who can give you concrete information and make changes to your plan (if necessary).
 

Please give us a short call by following the steps below:

 

  1. Go to Help at the upper-right corner.
  2. Enter a short description of your concern. 
  3. Follow on the on-screen instruction to complete the process.

 

You may want to check the articles below for additional information about managing subscriptions in QuickBooks:
 

 

Please know that QuickBooks Team is always here if you ever need help with the program. Stay safe and healthy, Satinderijt Singh Thind.