I'm here to make sure you can get your accountant added to QuickBooks without a moment's delay, bullfas-gmail-co.
Since these aren't working on your end and trying all the steps provided by my peers above, I'd recommend contacting our Support team at this point. They can check your information, identify what's causing the issue and investigate this further. Please note that you need to be an admin add an accountant. Here's how to contact them:
- Click the Help menu, then select QuickBooks Help.
- Click the Contact Us button.
- Enter a short description of your concerns under the Ask a question field.
- Click Continue.
- Select Get a callback.
- From here you can choose to schedule a callback for a time that is convenient for you.
Please note that our Support Team is available from 6:00 AM until 6:00 PM on weekdays, and 6:00 AM til 3:00 PM on Saturday.
For more info about the process, please see this article: Managing accountant users in QuickBooks Online
Additionally, user counts are limited depending on the user's subscription type. You can review this article to get an in-depth understanding of how this feature works: User types & permissions.
I'm also adding these links to learn more about managing your user access:
Give this a try and let me know how it goes by leaving a comment below. Please know that I'm only a post away if you have any follow-up questions. Wishing you and your business continued success.
