Hi @dronak-d,
Welcome to the Community. I can share some clarification regarding renewing the QuickBooks account.
I want to be the one helping you with the activation. However, the Community is a public forum, and the ability to process the renewal is unavailable.
If you're having trouble with the process, I recommend using the Start a chat feature from the Help menu. They can securely access your account and perform the necessary actions on your behalf.
Our Customer Support Team is available from 9:30 AM - 6 PM IST (Monday - Friday). Here's how you can reach them:
- Go to the Help menu at the upper right.
- Choose Contact Us.
- Enter your specific concern in the What can we help you with? box.
- Click Let's talk.
- Select Start a chat.
For additional reference, I've attached a link you can use about how to renew within QuickBooks: Renew my account subscription.
Drop me a comment below if you have any other questions about your subscription. I'll be happy to help you some more.
