Hi there, @orders29.

I have recognized that you posted the same issue twice here in the Community forum regarding the incorrect billing amount of your bank account.

Please check this link, my colleague has given you the answer to your concern:

https://quickbooks.intuit.com/learn-support/en-za/manage-your-account/why-i-can-t-find-any-emails-fo...

Thank you for your patience, please keep up posted if you have further questions. We're always here to make sure all your concerns are covered.