Oy, I hated that program.  It's fussy and returns a million errors with no explanations.  Horrible waste of time.  Try the Right Tool add on. It's brilliant, for accountants, by accountants. You can literally draft up the JE in excel and cut and paste it into QBO. They're really good at matching up account names and numbers to the CoA--no fuss.  I pay $100/ month for my team to use them and it's worth every penny.