@JuanJr, we hear your sentiments and understand your feelings on this matter. I know how time-consuming and impacting it is for the operation of your business.

Thank you for taking the time to submit your concern about your subscription to QuickBooks Online. It isn't the experience we want you to have. Please know that the best team to handle your subscription is the Live Support Team. They are the ones who are equipped to look into your account further and track the status of it. 

I suggest contacting them again during weekdays. Please click this link: QuickBooks Support.

You can use this article of you want to manage your credentials in QuickBooks Online: Change your email, user ID, or password for QuickBooks Online.

Don't hesitate to visit us again if you have further concerns about QuickBooks-related concerns. We're willing to assist you at any time. Keep safe!