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Want an expert to help you set up your QuickBooks Online? Find out how: Click here

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SarahannC
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Welcome to QuickBooks Community, JC123451.

 

There are ways to open a QuickBooks Online account from the invite sent by someone.

 

To address your concern properly, may I ask if you got an error? If yes, please let me know the exact error message. You can also include a screenshot. Just make sure to cover all the important details. Are they inviting you as an accountant?

When accepting an invite, we need to enter a phone number to create a new account. The phone number is only for security and verification purposes. Make sure to select the Philippine flag under the Mobile number field.

 

If the same thing happens, open the invite link using the private browser. You can refresh your browser by clicking the Reload icon or pressing F5 on your keyboard.

 

  •  For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Shift + N

 

Also, you can use another supported browser if you get the same result. Another thing we can do is sign up for a new QuickBooks account first. Then, ask them to re-invite you using the email you used for your QuickBooks account.

 

Feel free to check these resources for additional insights:

 

 

You can always go back here and post your concerns, especially accepting invites ang managing users in QuickBooks. I'd be glad to help you. Take care.