Hello, TerriAnn-Richards.

I understand that you need to talk to our live support. However, the only one open for 24 hours is the Community forum.

You may want to post your questions or concerns here. That way, we can provide the steps you need to fix whatever issues you may encounter right now.

I also encourage visiting our QuickBooks Help page. We have collated articles that can help you guide doing other tasks to your account.

I look forward to your reply. Take care!