Hi there VancouverYVR,

Thanks for reaching out about your QuickBooks Desktop file. QuickBooks Desktop is a great tool able to help you keep track of sales and expenses so you know the profitability of your company. I can point you in the right direction for assistance with this.

For assistance with retrieving these files, you would need to reach out to the support team outside of the Community. They'll be able to assist you in making sure all is set up properly for your files to be carried forward. You can reach them using the methods outlined in the Intuit Canada QuickBooks Desktop software support policies.

If you have any other questions, feel free to reach out here.