Hey there Chandra5,

Thanks for reaching out to us here. Getting you the support you need is important. I would be happy to point you in the right direction.

In order to better assist you, I recommend reaching out to the ProTax support team. They'll be able to further assist you and get you back to your goals. You can reach them by following one of the methods in this link. I hope this helps!

If you have any other questions, feel free to reach out here.