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Adrian_A
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Thanks for doing some basic troubleshooting stepsto fix this issue, Jon.

 

This helps us fix the common errors inside QuickBooks. However, if the imported template shows as blank, I'd suggest reaching out to our customer care support. They'll check your account further.

 

Here's how:

  1. Click the Gear icon, then click Contact us.
  2. Enter imported template shows as blank as your keyword.
  3. Then, Let's talk.
  4. In the Choose a way to connect with us page, select Chat.
  5. Then, continue with the on-screen instruction.

Additionally, you can check this article when importing your custom form styles: Import custom form styles for invoices or estimates.

 

Feel free to come back to the Community, Jon. I'm here to help you with any of your QuickBooks concerns.