Thanks for raising your concern with us in the Community, darryl.
 

We're glad to share some insights and provide information that helps fix your concern. However, we'll need more details about your concern. We'll want to know if you encounter a specific error message with the issue. If so, can you please share it with us? Please let us know the name of your bank. That way, we can check if there are any reported issues. A screenshot would also be a great help for visual reference. We need these details for us to provide a solution that fits your concern.
 

We'll be waiting for your reply. Take care always and have a good one!