Hello usersdav8335,

Thanks for posting in the Community!

If you still need real-time support about your QuickBooks account, we'd recommend contacting our Customer Care Team through char or phone. That way, we'll be able to assist you with your query as fast as we can, and you can provide your information in a secure form.

Here's how to contact live chat or phone support:

1. Click on the Help icon.
2. Enter your query or questions.
3. Click on Contact Us.
4. Click on Start a chat or Call us.

One of the customer care teams can continue to help you with your query.

As always you can post a question here in the Community if you need more help with QuickBooks Online. Have a nice day!