Hi LappAcc,

Glad to have you join the Community. It's important you're able to use the program without running into issues. I'll be glad to share more info so you're on the right track.

I suspect you may be experiencing system issues that are causing the error you've described. In order to troubleshoot this issue, I recommend using the QuickBooks Tool Hub. The QuickBooks Tool Hub is designed to help fix issues such as the one you've described above. Feel free to check out this article here that shows you how to effectively use the Tool Hub to your advantage.

 Let me know how you make out. I'll be a message away in case you need further assistance.