I called.  They answered the call right away (should be a red flag for that probably) and I gave him access and he saw the errors etc.  Seemed very knowledgeable.  But then he said my data services was not included with my ProAdvisor subscription.  They want $7000 for five years or 2500 for one year, etc.  Would have never thought scam but I will leave quickbooks before I pay that.  I have already looked into Patriot software since there are lately a lot of reasons to be disgusted with Intuit and QuickBooks.