Thanks for joining this thread, Rose.

I’d like to help you and get this addressed right away. We have a specialized team that best handles this kind of query. 

I’d recommend contacting our Paycheck Protection Program (PPP) Support team. There, they can effectively guide you on how to record your loan forgiveness. 

To reach out to them, click Learn more in the banner at the top of the program window. Then select the green Live Chat button in the PPP Center. 

Also, to stay updated on the latest news and information about PPP, visit our Microsite for reference: https://quickbooks.intuit.com/small-business/coronavirus/paycheck-protection-program/

Once you’re all set, you might want to check this article for reference in running your payroll efficiently: Get started with Payroll.

Let me know if you have other concerns or questions about QuickBooks, you’re always welcome to get back to me in this thread. Have a great day and keep well.