Hi Charlie_17. Glad to have you connect with us here. I'll be happy to share more info so you're on the right path with achieving your goals. Normally, you can edit a paycheque if:
- It's the employee's most recently submitted paycheque.
- It hasn't been paid to the employee yet.
If this paycheque is manually created, then you can delete and recreate it. If this is a Direct Deposit paycheque, then you can void it.
However, if the pay cheque has already been deposited or delivered to the employee, and you made a mistake that needs to be corrected, I'd recommend contacting our Customer Care Support. They have the necessary tools to pull up your account in a secure environment and help you process the adjustment.
For more detailed guidelines, I'm attaching some great resource that you can check:
If there's anything else you need help with, please leave a comment below or feel free to contact our support team. Let me know if you need help with anything else.
