Hello, All.
I've checked with my resources and found out that the error you've encountered is "Error while exporting transactions. Please try again later." the investigation has already been closed.
With that said, this might be caused by a corrupted file cache stored in your browser, that's why you're unable to export with the transactions in QBO.
We can do some troubleshooting steps to rule this out. Let's open your QuickBooks Online account in an incognito or private browser. This mode will not save your browsing history and will also help isolate any web issues.
Here are the keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works fine, you can go back to your regular browser and clear its cache. Clearing cache fixes certain problems, like loading or formatting issues on sites. It also helps pages to load faster. Please make sure to restart your browser afterward.
You can also use a different supported browser as an alternate solution.
If the same thing happens, I suggest contacting our Customer Support team. One of our agents will be able to pull up your account and check the issue you've encountered.
Here's how:
- Click the (?) Help icon in the upper right-hand corner of the Dashboard.
- Select Talk to a Human.
- Enter a short description of your concern and press Enter.
- Press I still need a human.
- Select Contact Us to connect with our live support.
- Choose Get a callback.
You can refer to this article for more details about exporting payroll data in QuickBooks Online: Export your payroll data into QuickBooks. On the same link, you'll find steps on how to export individual paychecks in the program.
Leave a comment below if you have other concerns related to exporting or managing payroll data. The Community and I will be around to help you. Have a great day ahead.
