Thanks. Would it be possible to get a refund for the Florida overcharges for prior years back to the very beginning of the issue?

We switched to Quickbooks Online in March of 2018 and their Full Payroll service in April and did not have a Florida employee at that time. The only reason FL was on our account at all was because we'd had an employee during the first quarter before we switched and needed to include them in the year end payroll. But Florida doesn't have state income tax or withholding accounts and Quickbooks never had to file any tax forms to the state on our behalf.

I don't have access to all of the prior year invoices to verify how much Quickbooks Online Payroll service was charging per state for the entire time, but if it hasn't changed, then the remaining overcharged amount for Florida is $540 ($12/month for 45 months - April 2018 through Dec 2021). 

Let me know if you need some other documentation/action from me to process that.

Thanks.