Hello, McGeek11.
I'd be delighted to provide you with some information about auto payroll in QuickBooks Online.
With Auto Payroll, you can save time running payroll every payday. Make sure you meet all the following criteria below for this to work properly:
- You have Full Service (available for most companies), Core, Premium, or Elite payroll.
- All employees are either salaried or have default hours set.
- All employees are on a single pay schedule.
- All employees are set up on direct deposit, bank verification, and e-services are enabled.
- All employees are located in the same state and the company is not a multi-state company.
- The account has not been on hold in the last 6 months.
- The payroll setup is fully complete.
- The first payroll has been run.
You'll receive an email with your upcoming payday's details and timing, as well as another email once auto payroll has been processed. Let's ensure your company's direct deposit has the Connected/Active status.
Here's how:
- Go to the Gear icon.
- Select Payroll Settings.
- Click Company under Bank Accounts.
- You'll see the status of your direct deposit.
Check out this article for a complete guide on setting up direct deposit in QuickBooks Online: Set up direct deposit for employees.
If your employee still hasn't received their pay, I recommend contacting our Payroll Support. They have the tools necessary to conduct a direct deposit trace.
Furthermore, I've included this resource for more information on ensuring your employee receives their pay on time: Pay your employees on time.
If you need anything else, let me know. I'll be around to help you.
