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Buy nowI appreciate you for coming back to provide more details about what you've done to fix the issue, @BethDGC. I'll share other troubleshooting steps to ensure you'd be able to run a report showing the total time an employee has spent on a job.
In QuickBooks Desktop (QBDT), we have the QuickBooks File Doctor that we can use to fix damaged company files.
To get started, download and install the QuickBooks Tool Hub. Let me show you how:
To run the QuickBooks File Doctor. See these steps:
If the issue persists, you can check out this article for more troubleshooting steps: Fix company files and network issues with QuickBooks File Doctor.
For additional resources, see the following article: Resolve network issues with QuickBooks File Doctor test results. It includes comprehensive instructions and illustrations for hosting QuickBooks company files in multi-user mode.
Reach out to me again if you have follow-up questions or concerns about the process when using the file doctor. I'll be around for you. Have a great day ahead.