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Replying to:
GebelAlainaM
QuickBooks Team

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Thank for joining the thread, @Mint123. I understand how important and urgent this is for you to reverse the paycheck. I'm here to help you.


If the Direct deposit was just created earlier today, you can still delete it so it won't be processed. However, if it's already processed, we can request to reverse your payroll paycheck. Before that, please keep in mind the following:

 

  • The reversal transaction takes 5 business days to process from the requested date.
  • There's a $75 charge with a reversal request, even if you don’t get the money back.
  • You'll need to notify the employee or contractor of the reversal request.
  • Reversal requests are not a guarantee that the funds will be recovered.

 

To request a reversal, here's how:

 

  1. Open the Direct Deposit Reversal form.
  2. Click New Request.
  3. Fill out all the needed information.
  4. Select Save.
  5. Once reversal request is approved, you can void the paycheck in your payroll records.

 

Also, you can receive an email letting you know the request is accepted, and if something is missing, your request will be sent back to you by email with instructions.

 

For more details on this process, check the following article: Reverse a direct deposit. It includes information on the things you need to do before and after the reversal request.

 

If you encounter direct deposit concerns in the future, you can refer to this article: Fix direct deposit issues

 

If you have clarification with the process or additional concerns, let me know by tapping the Reply button. I'll get back to you as soon as possible. Have a good one!

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