Yes, whenever I'm trying to export payroll data, an error message is popping up. I've actually talked to a different support team already and they just told me that my case is still ongoing but the thing is, it's been a month already.

We've tried clearing some cache and cookies, and tried incognito as well. The agent just keep telling me to wait until tomorrow and try again exporting the data. I hope you can help us fix this, we need those data for our financial reports.