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Kevin_C
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Hello there, @Pdya.

 

Let me provide you with some details regarding this exporting Intuit Interchange Format (IIF) files issue and help you point in the right direction for support.

 

Currently, we've already received reports that some users have also encountered the same issue you're having. Rest assured, our Engineering Team is aware of this and is working diligently to resolve it.

 

To get you in the loop on the latest updates on the issue, I encourage you to contact our Customer Care Team. This way, they'll add you to the list of affected users and notify you via email of the resolution updates. You can present this investigation number (INV-74475) to our representative to speed up the process. Here’s how:

 

  1. Log in to your QuickBooks Online account.
  2. Click the ? Help button at the top right corner.
    Contact1.PNG
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion with your concern, then click Continue.
  5. Choose a way to connect with us.
    Contact2.PNG

 

Please review our support hours to ensure that we can address your concerns on time.

 

Additionally, you can pull up a variety of payroll reports in QuickBooks. This will give you a closer look at your employee's total wages, deductions, and tax information in a certain period. For the complete list of available payroll reports and how to pull them up, kindly refer to this article: Run payroll reports.

 

I appreciate your patience while we’re working to fix this. Please know I'm only a post away if you have any other QuickBooks-related questions. Take care!

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